Shipping policy

Where we ship
We currently ship to addresses within the United States only.

Shipping rates
Standard (Economy) shipping is a flat $4.90 per order. The exact shipping cost is shown at checkout before you pay.

Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays) after payment is confirmed.

Delivery time
Once shipped, most orders arrive within 3–7 business days. Delivery times are estimates and are not guaranteed; carrier delays, weather and peak seasons can extend them.

Tracking
When your order ships, we will email you a tracking number. If your order contains several items, they may ship separately and arrive in different packages, each with its own tracking number.

Address accuracy
Please make sure your shipping address is complete and correct. We are not responsible for orders delivered to an incorrect address provided at checkout. If you notice a mistake, contact us as soon as possible and we will do our best to update it before the order ships.

Lost or damaged packages
If your tracking shows delivered but you have not received your package, or if your item arrives damaged, please contact us within 7 days of the delivery date and we will help resolve the issue.

Contact
Questions about shipping? Email us at ktusj6720@gmail.com.
ONDERA, 150 E B St, Casper, WY 82601, United States